Receptionist / Host

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Receptionist Position - Radisson Blu Casablanca City Center

Location: 2 Boulevard Mohamed Diouri, Casablanca, Morocco

To check for current openings or apply

- Visit: radissoncareers.com and search for Casablanca positions
- Contact the hotel directly: +212 522 080 808 or info.casablanca@radissonblu.com
- Check LinkedIn for Radisson Hotel Group job postings

Are you?

Passionate for Music, Art and Fashion? We want to talk to you!

Responsibilities

Provide a warm, friendly welcome to guests with the signature "Yes I Can!" attitude; Deliver excellent customer service with an informed, friendly, and effective approach; Handle check-in and check-out procedures efficiently; Manage reservations and guest inquiries at the 24-hour front desk; Process payments and maintain accurate guest accounts; Respond to guest requests and resolve issues promptly; Maintain knowledge of hotel services, facilities, and local attractions; Ensure company and legal requirements are maintained; Promote company values and behaviors at all times; Work with hotel management systems (ideally Opera/Fidelio)

Requirements

Languages: Fluent in English required, proficiency in Arabic, French, and Spanish is highly valued (the hotel operates in all four languages); Previous experience in a similar front desk/reception role preferred; Strong organizational skills; Ability to work flexible shifts (mornings, evenings, weekends); Professional appearance and demeanor; Excellent communication and interpersonal skills; Ability to thrive in a busy team environment and take responsibility; One to impress? Dynamic? Love people interaction with the skill to mix it up!; Innovative? Creative with a positive mindset, love a challenge because you know there is always a solution; Engaging, self-motivated and love guests, we all do; Genuine? Want to be yourself? We love that and won’t change that, promise!; Experienced of working with IT systems and all things tech?; Go well with both Polish and English?

Benefits

Competitive salary; Training and development opportunities; Career growth within the global Radisson Hotel Group network; Team member rates at Radisson hotels worldwide