Receptionist (JLK Tower)

Serving on the front lines of customer service. In this role, you’ll be in charge of the front desk, welcome visitors, handle all incoming and outgoing calls, maintain records and databases, support general admin activities, contribute to monthly management reporting, participate in emergency evacuation procedures, develop reception policies and procedures, and manage expense control.

Responsibilities

Handle front desk and welcome visitors and guide them and employees; handle all incoming and outgoing calls including distribution; maintain and improve the front office; maintain and update records and database including telephone registers, call tracking and client contacts; perform general admin activities and help desk tasks; contribute to the monthly management report for the client; participate in emergency evacuation procedures; develop policies and procedures for reception functions; manage expense control for pool driver, messenger, office supplies, mobile phone, office phone, conference rooms, catering, events, flower arrangement coordination, and others

Requirements

Graduate in any discipline; one to two years’ experience in front desk management or reception; proven experience with continuous improvement initiatives and client reporting; familiar with occupational safety requirements; strong computer literacy; ability to manage activities using different systems; strong customer service focus; unmatched people skills; outstanding multitasking talent

Benefits

Total Rewards Program; competitive pay and benefits package