Receptionist

Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. We are looking for a Receptionist to work in our prestigious practice in White City, London. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.

Responsibilities

Working as part of a team providing a high level of service to the patients and employees; Covering the reception area, maintaining a priority for incoming calls at all times; Take clear and concise messages; Communicating all messages promptly and accurately; Provide administrative support to the Manager; Maintain stationery stocks and oversee the ordering of new supplies; General reception duties as and when required

Requirements

Confident and professional; passion for providing a world class customer service; strong organisational and communication skills; ability to work closely with others around you; articulate and presentable; motivated to achieve; willingness to learn and progress within Optical Express; demonstrating confidentiality, integrity and discretion at all times; ability to multi-task in a busy retail environment

Benefits

Free or discounted optical products/procedures; Career progression; Modern working environment with superb technology support