Receptionist

We are seeking a professional and customer-focused Workplace Coordinator / Receptionist to serve as the first point of contact for employees, visitors, and vendors. This role combines front desk responsibilities with workplace operations support, including visitor management, employee services, office coordination, event support, and day-to-day site administration, ensuring an exceptional workplace experience for all.

Responsibilities

First Point of Contact; Interacts with employees, customers, vendors and other guests, serving as a Red Hat representative and as the first impression for our company to these individuals; Employee requests management; managing badge and access, parking system, building maintenance etc.; Responsible for managing the visitor system as well as maintaining and ensuring the front-desk/public areas presentability; Maintains best customer service delivery at all times; Workplace Coordination; Managing Workplace logistics; Data management, shipping system; Daily ticketing management; Routine site communications and building related notifications; Event & meeting support; coordinating various office activities to support customers, guests and site events, meetings and parties; Implementing the team initiatives in the local office; Collaborating with the Global Workspace Solution team, to complete tasks and projects related to site operations

Requirements

2+ years of relevant experience: preferably in the Hi-tech industry; Excellent customer service, with a focus on positive language and clear communication; Strong interpersonal skills with an ability to quickly establish/grow relationships; Strong organizational skills with a focus on resource coordination and data-management; Active listener who is comfortable engaging in dialogue with associates and guests; Professional business appearance at all times; Familiarity with G-Suite and comfortable with business productivity tools