Reconciliation Operations (RecOps) Specialist

RecOps supports Capital on Tap's regulatory obligations as an FCA-regulated firm, in particular the safeguarding of customer funds. RecOps is a Finance Operations function, and you will be part of the Finance team. You will work exceptionally closely with TechOps, Data and Engineering. This is a brand new function at Capital on Tap, and you will be the first person in it. You will own the reconciliation of all customer-facing bank operations, making sure the money that moves for our customers match across our banks, payment partners, card processors and internal systems.

Responsibilities

Owning the daily reconciliation of customer-facing money movements across the UK and US; Investigating unmatched items and breaks, and work with Operations, Customer Support and other teams to resolve them; Keeping reconciliations current, with clear ownership, ageing of open items and sign-off evidence; Reporting regularly on reconciliation status, break volumes, ageing and root causes; Reviewing reconciliation processes and assess whether the controls around them are designed and operating effectively. Recommend and implement improvements; Reconciling payments that need to be safeguarded on a daily basis, and report on them at the end of each day

Requirements

Understanding of how payments move and settle; Able to work independently to strict deadlines; Good Google Sheets or Excel Skills; Strong attention to detail methodical approach to finding the root cause of breaks; Experience of using AI tools to support your work

Benefits

Private Healthcare including dental and opticians services through Vitality; Worldwide travel insurance through Vitality; Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical); Salary Sacrifice Pension Scheme up to 7% match; Octopus EV Salary Sacrifice Scheme; 28 days holiday (plus bank holidays); Annual Learning and Wellbeing Budget; Enhanced Parental Leave; Cycle to Work Scheme; Season Ticket Loan; 6 free therapy sessions per year; Dog Friendly Offices; Free drinks and snacks in our offices