Recreation Services Attendant - Winter 26-27

With roots dating back to 1946, and a division of Aspen One , Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

The Recreation Services Attendant position is responsible for interacting with guests to ensure a memorable experience throughout the resort. This position may cover work areas such as base area, on-mountain, parking lots, bus depots and Lost Forest activities such as the climbing wall, tubing and the alpine coaster. This role reports to the Guest Services Manager

Job Posting Deadline

Applications for this position will be accepted until November 2nd 2026, for the 2026-2027 Winter Season.

Responsibilities

Greet guests and maintain a friendly and helpful attitude dealing with guest needs; Ensure the safe operation of on-mountain activities including explaining regulations, policies or procedures involved in the various recreational facilities, activities and equipment; Assist guests with any equipment for correct fit and proper use, working knowledge of the course and equipment, including requirements for overall safety of the structure, elements, harnessing and proper use by participants; Be able to answer questions, promote and offer information about the resort, activities and surrounding area; Set-up, operate, breakdown work area while ensuring a safe and neat environment; Clear, monitor and inspect equipment, tracks, rides or courses daily on the ground and at heights; Report complaints and guest concerns to supervisor in a timely manner; Check tickets, record attendance, sales, receipts, reservations and repair of activities; Collect, handle and store ski/snowboard equipment; Conduct market research surveys with on-site guests when necessary; Perform other duties as assigned

Requirements

Proficient experience in the guest service industry; Previous experience in one or more of the areas/activities described above preferred; High School diploma or equivalent preferred; General knowledge of the resort and area; Familiarity with company rules, regulations, and operational standards; Understanding on how to assist customers and meet their needs effectively; Basic industry terminology; Basic computer skills; Ability to work in collaboration with others to achieve team goals; Follows all safety policies and procedures and exercises caution when working; Ability to quickly adapt to changes in processes, customer flow, environments, and tasks; Ability to engage with customers in a positive and helpful manner

Benefits

Paid Time Off Programs; Paid Leave Programs; Employee Ski Pass; Other company perks