Registered Client Service Associate-Charleston, SC

Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team.

Responsibilities

Serves as first point of contact for a high volume of daily interactions, including basic inquiries, providing quotes and scheduling meetings with prospective and existing clients; Works independently and within a team to provide support to financial advisors and branch office; Onboards new clients, opens new client accounts and researches client and security information; Ensures key client information and documentation is current with firm and industry requirements; Processes and monitors the transfer of assets to ensure assets and cost basis were successfully received; Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities; Reviews, assesses and responds to all corporate action items and client account alerts; Prepares financial reports, spreadsheets and other materials for client meetings; Inputs orders and rebalances portfolios on behalf of Financial Advisors; Creates and maintains records and files using CRM software; Assists Financial Advisors with marketing efforts including seminars and client-facing events; Participates in training, cross-training and professional development; Performs other duties and responsibilities as assigned

Requirements

High School Diploma or equivalent; SIE required provided that an exemption or grandfathering cannot be applied; Series 7 required; Series 63, 65 and/or 66 as required by state; Effective communication across multiple platforms (phone, email, in-person, virtual); Ability to organize, manage, and track multiple, detailed tasks with frequently changing priorities and deadlines; Excel, including developing spreadsheets; Client Relationship Management (CRM) software or similar contact management software; Knowledge of investment concepts, financial markets, products and industry regulations; Ability to handle stressful situations and provide a high level of customer service in a calm and professional manner; Use of mathematics sufficient to process account and transaction information

Nice to have

Education/previous experience: one (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources; Goal planning software; Managed account platforms; Trading terminology

Benefits

Benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); parental leave