Registered Client Service Associate

Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you!

Responsibilities

Serves as first point of contact for a high volume of daily interactions, including basic inquiries, providing quotes and scheduling meetings with prospective and existing clients; Works independently and within a team to provide support to financial advisors and branch office; Onboards new clients, opens new client accounts and researches client and security information; Ensures key client information and documentation is current with firm and industry requirements; Processes and monitors the transfer of assets to ensure assets and cost basis were received; Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities; Reviews, assesses and responds to corporate action items and client account alerts; Prepares financial reports, spreadsheets and other materials for client meetings; Inputs orders and rebalances portfolios on behalf of Financial Advisors; Creates and maintains records and files utilizing CRM software; Assists Financial Advisors with marketing efforts including seminars and client-facing events; Actively engages in training, cross-training and professional development; Performs other duties and responsibilities as assigned

Requirements

High School Diploma or equivalent; one (1) or more years securities industry or related work experience preferred; SIE required provided that an exemption or grandfathering cannot be applied; Series 7 required; Series 63, 65 and/or 66 as required by state; Excel, including developing spreadsheets; Client Relationship Management (CRM) software or similar contact management software; Effective communication across multiple client platforms (in-person, virtual, phone and mail); Organize, manage, and track multiple detailed tasks with frequently changing priorities and deadlines; Use mathematics sufficient to process account and transaction information; Provide a high level of customer service

Nice to have

One (1) or more years securities industry or related work experience; Goal planning software; Managed account platforms; Investment concepts and practices used in the securities industry; Trading terminology

Benefits

Medical, dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (vacation, holidays and sick leave); parental leave