Registered Nurse Home Care - Ryde

Right at Home, Sydney Ryde Region are seeking experienced, qualified, reliable and passionate RN. You will need to be friendly, positive, and determined to make a difference. The ideal candidate will have some experience with managing client enquiries, client consultations, client onboarding, and a client case load. RN will have experience managing the scheduling requirements for community care workers. This role is customer focused and involves consulting with families, preparing in home care assessments, and drafting care plans to best meet client requirements. Only shortlisted applicants will be contacted for interviews within 14 days of applying.

Responsibilities

Assisting with handling incoming telephone and internet enquiries; Administer clients' medicines and treatments and perform other duties of Registered Nurse; Meeting with clients and assessing their needs, handling information requests, feedback, general enquiries to complaints; Preparing in-home care assessments and care plans to best meet client requirements; Ensuring all documentation is accurately and comprehensively completed in Right at Home databases and software programs in accordance with organisation policies, procedures and legislative frameworks; Maintaining client compliance and documentation according to government standards; Preparing client's budget, providing a copy of the individualised budget to the client and reviewing the budget when needed; Serving as a liaison with the accounts department, ensuring proper billing in line with the care plan, including entering clients' expenses in CRM, accounting and financial software; Providing on-call services on rotation after hours, on weekends, and on public holidays as needed; Recruiting, training, and managing the performance of carers and nurses

Requirements

A current AHPRA Registration; Current Australian National Police check; Current First Aid & CPR certificate; Driver's license and your own reliable registered vehicle; Full Comprehensive Vehicle Insurance; Excellent verbal and written communication skills

Nice to have

Experience as a scheduler, case manager, care coordinator, hospital discharge planner, or NDIS support coordinator; The ability to operate efficiently and deliver excellent service; Time management, organisational skills & ability to manage competing priorities; Relationship development skills to support diverse clients to achieve their goals and objectives; Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)

Benefits

Competitive remuneration; Super; Annual Bonus; Pleasant working environment; Career advancement opportunities as the office expands; Full training will be provided