Rehab Assistant (Secretary/Clerical Support) - Outpatient Rehab

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

About the Department

Join the Physical Rehabilitation Services team at Henry Ford Wyandotte Hospital, a cornerstone of the Downriver community since 1926. Our hospital blends small-town connection with the resources of a large health system, offering a unique work environment. Located on the Detroit River, our team enjoys easy access to riverfront parks, marinas, and waterfront dining, all just minutes from the hospital. Be part of a department committed to delivering exceptional care while enjoying the historic charm and natural beauty of Wyandotte.

Role Overview

As a Clerical Support team member, you will provide essential clerical support for the Physical Rehabilitation Services product lines and assist with routine patient care. Your role is vital in ensuring customer satisfaction and competent interaction with a diverse patient population. You will work under direct supervision, contributing to the smooth operation of our rehabilitation services.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What We Offer

At Henry Ford Health, we foster an environment of collaboration and growth, where you can engage in mission-driven work and continuous learning. Join a team that values your contributions and supports your professional development.

Join Our Team

Ready to make a difference? Apply now and be part of our dedicated team at Henry Ford Wyandotte Hospital.

Responsibilities

Provide clerical support for the Physical Rehabilitation Service product lines.; Assist with routine patient care, ensuring a focus on customer satisfaction.; Effectively communicate with customers and co-workers, both in person and by telephone.; Utilize the hospital order communication system and software programs for patient registration, verification, and scheduling.; Operate standard office equipment, including copy and FAX machines, computers, and more.; Maintain strong organizational skills in a fast-paced environment with multiple interruptions.

Requirements

High School Diploma or equivalent required.; A minimum of one year experience using a patient registration, verification & scheduling system, preferred.; Knowledge of medical terminology preferred.; Interpersonal skills to effectively greet and communicate (in person and by telephone) with customers and co-workers.; Basic computer skills to allow use of hospital order communication system and software programs.; Use of standard office equipment (e.g. copy and FAX machines, computers, etc.); Strong organizational skills and ability to work in an environment with multiple interruptions.; Willingness to learn new skills needed to perform job.