Relationships Manager

As a Relationships Manager, you will own and grow strategic relationships with enterprise-level clients. You’ll act as a trusted advisor, ensuring customer success through proactive engagement, problem-solving, and delivering value-driven solutions. This role requires a self-starter with deep knowledge of payment technologies and hardware solutions.

Responsibilities

Own and grow portfolio of enterprise clients, ensuring retention and expansion; Build strong, long-term relationships with key stakeholders, acting as primary point of contact; Leverage knowledge of payment systems and hardware to provide tailored solutions; Address complex challenges with creativity and urgency, ensuring customer satisfaction; Develop account plans, forecast revenue, identify growth opportunities; Work closely with technical teams, product managers, and support; Stay informed on industry trends, competitive landscape, emerging technologies

Requirements

5+ years in enterprise account management or related sales role; Proven experience in payments industry and hardware solutions; Exceptional communication and relationship-building skills; Strong analytical and problem-solving abilities; Ability to work independently and thrive in a fast-paced environment; Self-starter with a proactive mindset; Customer-centric with a passion for delivering value