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Release of Information Rep III

University of Rochester Rochester, United States
19.15-25.85 USDper hour
Full-time On-site work

Publication date: 01/09/2026

Coordinates the release of protected health information (PHI) from multiple storage media, including electronic records, while utilizing various software to process medical record requests. Reviews requests and authorizations to release PHI, as well as medical record documentation, to ensure completion and accuracy as well as compliance with State and Federal guidelines prior to release. Collaborates with internal and external parties in person, verbally and in writing to meet/exceed customer needs and/or organizational requirements/goals.

Responsibilities

Coordinates the release of protected health information (PHI) from multiple storage media, including electronic records, while utilizing various software to process medical record requests; Reviews requests and authorizations to release PHI, as well as medical record documentation, to ensure completion and accuracy and compliance with State and Federal guidelines prior to release; Collaborates with internal and external parties in person, verbally and in writing to meet/exceed customer needs and organizational requirements/goals; Analyzes authorizations for medical information/PHI to evaluate for HIPAA compliance prior to processing; Validates and coordinates the release of PHI from various Electronic Medical Records (EMRs), including paper charts and microfiche, while utilizing ROI specific software; Answers, analyzes and resolves questions from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities and 3rd party requesters; Researches and analyzes records to determine relationships when patient representative or proxy is requesting records; Analyzes and validates subpoenas and hospital attorney requests received for HIPAA compliance; Uses extensive knowledge of hospital policy and procedures and Federal and State laws to advise and direct other departments on the process of requests for PHI; Researches and facilitates patient amendment requests for corrections to legal medical record; Other duties as assigned

Requirements

Associate's degree in Health Information Technology and 2 years of relevant experience; Or equivalent combination of education and experience; Ability and temperament to work with minimal to no supervision and to exercise independent judgement in problem solving with organizing multiple tasks/projects, and setting priorities effectively; Ability to communicate effectively and negotiate with all levels of organization, leadership staff, physicians, attorneys, paralegals, patients, family members and/or other internal or external customers

Nice to have

Proficiency in computer usage including Microsoft Office Programs, file saving, PDF file manipulation, importing and exporting of electronic files, excellent data entry skills and navigation of electronic medical record systems and software; Knowledge of release of information and medical record documentation related to HIPAA; Registered Health Information Technologist with Associates
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