Reliability Support Engineer

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

General Description: The Reliability Support Engineer position is responsible for supporting hardware and software engineering teams in building reliable, automated products. This role will oversee engineering lab operations, maintenance, and improvements while supporting electro-mechanical testing, test automation, robotics, and data acquisition

Work Experience Requirements

Education Requirements: Bachelor of Science in related engineering major (ME, EE, CE, etc.)

The Ideal Candidate. At ArcLight Wireless, our strength comes from a diverse group of talented, creative, and ambitious professionals. An exceptional candidate will have experience in supporting hardware and software engineering teams in building reliable, automated products. This role will oversee engineering lab operations, maintenance, and improvements while supporting electro-mechanical testing, test automation, robotics, and data acquisition

Responsibilities

Starting compensation is based on experience.; No H1 Sponsorship.; Must Already be in Mountain View, CA or willing to relocate at own cost; Set up, configure, and execute engineering test procedures, sensor instrumentation, and automated data collection pipelines according to technical documentation.; Develop, maintain, and execute automation routines and DAQ test sequences using LabVIEW and scripting languages (e.g., Python, C++).; Integrate, program, and maintain robotic fixtures, actuators, and automated test stations to support repeatable life-cycle and stress testing.; Manage hardware and software computer setups, driver installations, firmware flashing, and network configurations for lab instruments.; Ensure lab spaces and test cells are organized, calibrated, safe, and maintained for maximum operational efficiency.; Actively participate in internal testing across all phases of product development; Prepare clear, structured reports, dashboards, and visualizations summarizing test results, automated telemetry, and anomaly detections.; Author and update Standard Operating Procedures (SOPs), work instructions, and automation user manuals.

Requirements

Demonstrated hands-on experience developing or operating LabVIEW applications for instrument control, sensor interfacing, and automated data acquisition.; Experience integrating, troubleshooting, or programming robotics and automation systems (e.g., robotic arms, linear actuators, PLCs, motor drivers, automated pick-and-place fixtures).; Hands-on background executing reliability, environmental, mechanical, and stress tests (thermal chambers, vibration tables, tensile/Instron testing).; Strong analytical mindset capable of deep-diving into unexpected test anomalies, system crashes, or sensor drift rather than purely executing repetitive routines.; Proficiency in analyzing and summarizing large datasets using Python, MATLAB, spreadsheets, and presentation decks.; Solid understanding of electrical/electronic instrumentation: oscilloscopes, DMMs, strain gauges, accelerometers, power supplies, and thermocouples.; Ability to read and interpret mechanical CAD drawings, electrical schematics, and software architecture flowcharts.; Responsible management of lab safety, equipment interlocks, fixture mounting, and ESD safe handling.

Benefits

Health: Medical, dental and vision insurance, life insurance, employee assistance programs.; Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).; Happiness:; Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program; Work-Life Balance: Paid-time off and family leave