Report Writer

The candidate will work in the Litigation Support Division's Practice Management group, which oversees the agency's matter management system (Litify ELM (LegalStratus) on the Salesforce platform) and associated reporting, as well as the agency's document management system (iManage/Filesite). Primary responsibilities include designing and developing reports and interfaces, including validation and testing, to and from the matter management system.

Responsibilities

Design, develop and maintain reports, including programming/coding and validating/testing reports using front end queries, CRM Analytics, Crystal Reports, SQL and SOQL; Run and conduct Quality Assurance (QA) of reports and distribute to end users, identifying and resolving issues; Draft and update report and system and operations specifications, diagrams, logic flowcharts and documentation in technical and non-technical terms; Identify data entry issues and assist in developing processes to clean up and correct them; Perform data entry in the matter management system as needed; Work with IT DBA staff and consultants on configuration changes and scripts against databases; Test database scripts and matter management application interfaces, coordinating with other agencies, entities and consultants; Vet data in lower environments using front end queries, SOQL and SQL before approving import via interfaces; Draft and update interface specifications; Identify issues, defects and/or enhancements in the matter management system; Collaborate on test plans and test in lower environments before fixes/upgrades are applied; Assist in special projects as needed

Requirements

Baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field, and one year of satisfactory full-time computer software experience; OR four-year high school diploma or equivalent and five years of satisfactory full-time computer software experience; OR equivalent combination of education and/or experience, with at least a four-year high school diploma or equivalent and at least one year of qualifying full-time experience; Eligibility limited to permanent employees in the title and those reachable on the Computer Associate (Software) Civil Service List (List #1133)