Resident Chef (Sur La Table)

As a Resident Chef at Sur La Table, you play a key role in the success of the store by leading high-performing culinary teams that inspire customers throughout every stage of their culinary experience. This position leads engaging cooking classes, fostering an enthusiastic and knowledgeable team and overseeing the success of the in-store culinary program. This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, a company-wide standard for excellence in service, and build a high-performing culinary team.

Responsibilities

Lead high-performing culinary teams; Lead engaging cooking classes and oversee the success of the in-store culinary program; Recruit, mentor and retain a high-performing team; Represent Sur La Table’s brand and culture by creating memorable, educational experiences; Drive sales growth by developing and implementing strategies to enhance the culinary and retail business; Analyze key performance metrics daily and leverage insights to optimize store performance; Manage daily store operations while ensuring compliance with food safety standards, local health codes, and sanitation regulations; Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses; Ensure exceptional customer experience by leading a customer-focused culture; Oversee, address, and take responsibility for all customer feedback related to the culinary program; May handle liquor, wine, and beer in compliance with state and location alcohol regulations; Ensure store safety and cleanliness; Maintain the accuracy and integrity of employee records; Adhere to applicable wage and hour laws; Model and ensure all Sur La Table policies and standard operating procedures are communicated and followed

Requirements

Must be 21 years of age or older at the time of employment; 1-2 years’ experience as a culinary instructor; 3-4 years of progressively responsible kitchen management experience; Valid Food Manager Certification; Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals; Strong leadership skills with the ability to inspire, develop, and retain a high performing team; Excellent communication, problem-solving, and decision-making abilities; Passion for community engagement and providing exceptional customer experiences; Ability to remain standing for up to 5 hours at a time; Ability to lift and/or move merchandise weighing up to 50 lbs

Nice to have

Culinary degree strongly preferred; Proficiency in Microsoft Office Suite and retail systems preferred