Resource Development Specialist

Position Summary: The Resource Development (RD) Assistant will primarily provide a leadership role in the management of the donor stewardship journey in order to achieve individual, department and company goals. Additionally, the RD Assistant will provide support to the Director of Resource Development in all areas related to implementing and supporting the fundraising initiatives and goals for United Way. United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven, and brand-steward.

Responsibilities

Provide leadership role in the management of the donor stewardship journey; Support the Director of Resource Development in implementing and supporting fundraising initiatives and goals; Run reports on behalf of the Director of Resource Development to enhance knowledge of donor base; Manage and maintain global accounts where engagement is requested; Utilize CRM to review accounts and process pledge transactions accurately and quickly; Maintain an organized filing system of donor pledge cards and payment documentation; Carry out all phases of the communication plan with donors for enhanced stewardship; Provide excellent customer service and problem resolution to internal and external constituents; Implement new and creative strategies for workplace campaigns; Collaborate with the local community to meet organizational goals through special events and affinity groups

Requirements

High School Diploma or equivalent required; 3 - 5 years of experience; 1 - 3 years of experience in database management; Excellent computer and data entry skills; Proficient with Microsoft Office products including Word, Excel, PowerPoint; Team player with the ability to work with AUW senior management to achieve organizational goals; Detail oriented with strong organizational and project management skills; Strong verbal and written communication skills, including public speaking and presentation skills; High degree of professional integrity to deal ethically with confidential information; Ability to work under minimal supervision; Possess a valid driver’s license and have use of insured motor vehicle; English

Nice to have

Preference for experience in a non-profit organization; Associate degree in business, accounting or database management an advantage