Restaurant and Cafe Manager - London Zoo

We are looking for a candidate experienced in a quick service Restaurant environment and Cafe management to join the team at London Zoo. London Zoo is a world-famous conservation zoo set in the heart of Regent’s Park, offering visitors a unique chance to connect with wildlife in an inspiring and historic setting. At Benugo, we enhance the visitor experience by operating welcoming cafés across the site, providing freshly prepared food, quality barista coffee, and a relaxing place to pause during the day. Our cafés are designed to suit families, individuals, and groups, offering convenient, high-quality refreshments that complement a memorable visit to London Zoo.

Responsibilities

To supervise, manage and motivate the team; To make sure that the operation runs smoothly; To ensure the customers experience is always maintained to the highest standard; To continuously work towards improving sales and service; Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring; Ensuring high levels of Food and Health & Safety are always maintained

Requirements

Experience in quick service Restaurant environment and Cafe management; Good food and beverage knowledge; Outstanding customer service; Leadership skills

Benefits

Free lunch on shift; Free tea and coffee at any Benugo location; Monthly allowance to use at any Benugo location; Competitive rate; Life Assurance; Enhanced maternity and paternity leave pay for when your family is growing; Company sick leave; Company annual leave; Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients; Employee discounts at several retailers (via Perkbox app) & fitness providers; Access to our Employee Assistance Programme & our trained Mental Health First Aiders