Restaurant Shift Leader

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.

Responsibilities

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations; Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant; Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift; Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team; Direct Your Shift – Execute your plan to lead a great shift; Maintain standards while keeping the team positive, organized and focused; Take immediate action to correct any food or service issues; Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift; Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention

Requirements

High school diploma; 1-year experience preferably in the food service industry; Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards; Must be able to communicate clearly; Must have high level of mobility/flexibility in space provided; Must have time management skills; Must be able to read, write and perform addition/subtraction calculations; Must be able to control and utilize fingers to write, slice chop and operate equipment; Must be able to fit through openings 30” wide; Must be able to work irregular hours under heavy pressure/stress during busy times; Bending, reaching, walking; Carrying trays of food products weighing about 50 pounds for distances up to 30 feet; Lifting up to 50 pounds; Exposure to dish and cleaning chemicals; Extensive standing and walking for up to 8 hours; This position requires you to be at least 16 years of age

Nice to have

Some college or degree

Benefits

Medical; Dental; Vision; Wellness Program; Life Insurance; Disability Insurance; 401k; Health Savings Account; Employee Assistance Program; Employee Discount Program; Vacation/Sick Time Benefits; Travel Accident Insurance; Discounted Tuition; Waived Application Fee; Deferred Tuition; Complimentary Course