Retail Lead

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Retail Lead with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!

Responsibilities

Serve as a positive representation of Heritage Cooperative’s Core Values; Provide Superior Customer Service; Highest Standards of Integrity and Trust; Continuous Improvement; Being a Good Partner; Assist or direct walk-in customers in a polite and professional manner; Advise customers by escorting them to products and suggesting items by providing information on products; Handle customer inquiries as it relates to product offerings, pricing, billing, etc; Operate cash registers and receive payments by processing checks, cash, and store or other credit cards; Understand and apply learning regarding tax exempt requirements with ability to gather documentation to support tax exempt status of customers; Document each sale by creating or updating customer profile records; Complete operational duties, which includes paperwork and sales reports as they relate to store opening and closing; Load and unload purchases into customer vehicles; Organize warehouse based on incoming and outgoing inventory, communicate all inventory needs and issues to appropriate supervisors, and participate in physical inventory counts; Handle customer escalations; Learn product knowledge through various avenues, whether online, at the location, or through travel; Abide by all safety regulations to ensure safety of oneself, coworkers and customers; Other duties as assigned

Requirements

Ability to thrive in a fast-paced environment; Ability to work in different locations for any division, hauling various products, based upon the needs of the business; Outstanding organizational and time-management skills; Excellent communication skills; Fundamental mechanical skills; Willingness to work extended hours and weekends when needed; Willingness to work various weather elements including cold, heat, wind, rain, etc

Nice to have

Valid Driver License, with acceptable driving record; High School Diploma or equivalent; Previous industry experience

Benefits

Medical, Dental, and Vision Insurance; Company Paid Life and AD&D Insurance; Company Paid Short-Term and Long-Term Disability; Paid Holidays, Sick, and Vacation Time; 401k with Company Match after 6 months; Farm Bureau Membership; Profit Sharing