Retail Management Trainee

This development program is designed to develop future frontline Managers who will play a critical role in leading our teams and ensuring operational excellence. This program offers a unique opportunity to strengthen leadership capabilities, gain comprehensive business knowledge, and advance your career within our organization. The management trainee will have an opportunity to work on site in different location in the province of Quebec (e.g., Montreal, Laval, and the North Shore). This development program will be offered for a period of up to 6 months. This is a hands-on, field-based program where most of the day is spent working directly with frontline employees. Trainees will gain practical experience in coaching, mentoring, and leading diverse teams while reinforcing the highest standards of safety and compliance.

Responsibilities

Lead operations in a branch including yard management and depollution; Lead retail activities in a branch, including assisting customers throughout their purchasing; Support vehicle purchasing and sales transactions by ensuring all processes are followed and documentation is completed accurately; Identify and access relevant information efficiently while ensuring required documentation and processes are completed; Coach and support employees in their daily activities to ensure operational efficiency and service excellence; Complete rotations through Call Center, Dispatch, Car purchasing & car sales, Marketing, Customer Service, Operations, Systems & tools, Accident/Injury Investigation, Training, and Health and Safety

Requirements

Graduate of a college, university, or trade school; 5 to 10 years of experience in retail and/or customer service; 3 to 5 years of management experience; Strong written and oral communication skills and professional email etiquette; Excellent time management and prioritization skills; Critical and logical thinking skills to support sound decision-making; Open availability, as branches are open 7 days a week; Ability to work outside and be exposed to hot and cold temperatures

Benefits

Competitive wage; Vacation; Benefits; RRSP matching program; Annual AIM tuition scholarship program up to $8,500 per eligible dependent; Tools and support for career and professional development; Dynamic and rewarding work environment