Retail Store Assistant Manager

Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. The Assistant Manager will lead their team to fulfil Blick's commitment to our customers, the Arts, and our local communities.

Responsibilities

Increase sales volume, uphold customer service standards, develop and maintain customer relationships; Ensure consistently high levels of customer experience by training on and setting experience standards in retail and framing; Provide customer service at the Custom Services desk; Assist the Custom Services production team as needed; Partner with the General Manager to build and maintain relationships with key artists and art influencers; Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders; Direct and oversee the overall operations of the retail location; Oversee all aspects of inventory; Ensure compliance with all Loss Prevention and Safety measures, Company Policies and Procedures, and operational controls; Communicate and maintain daily, weekly, and monthly sales goals for all associates; Coordinate marketing programs at store level; Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports; Maintain knowledge of art and craft materials, including market trends, and custom framing order taking procedures; Ensure store associates are trained and current on product knowledge and custom framing; Train and coach store associates on all aspects of their role; Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned daily; Interview candidates for open non-exempt associate positions; Solve associate issues in partnership with other members of management; Directly and indirectly supervise personnel within the store location

Requirements

High School Diploma; One year of previous retail management experience or one year of employment with Blick; Demonstrated superior sales performance throughout career; Computer literate, including Microsoft Word and Microsoft Excel; Willing and able to work a minimum of two nights per work week; Must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period; Availability to work flexible schedules including day/evening shifts, weekends and holidays; Regular attendance in accordance with the attendance policy; Must be able to lift and carry 50 pounds; Prolonged walking, standing, and climbing ladders; Excellent communication skills; Ability to work both independently and in a team environment

Nice to have

College preferred

Benefits

Medical/Dental/Vision Insurance; 401K & Profit Sharing Plan; Incentive Bonus Plans; Sales Incentives; Paid Holidays & Paid Time Off; Paid Parental Leave; Short-Term/Long-Term Disability; Training Opportunities; Basic & Optional Life Insurance; Employee Discount