Retail Supervisor

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards; Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service; Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers; Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager; Responsible for handling and processing incoming and outgoing merchandise; Required to comply with all Policies & Procedures, operational core competencies and key accountabilities; Responsible for maintaining a safe, healthy and compliant working and shopping environment; Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Requirements

1 – 2 years’ experience in a customer service-oriented retail environment; Demonstrated ability to reason through complex issues; Strong team player; Excellent communication skills; Ability to learn quickly; Computer skills, basic know-how about MS Office programs, and retail software; The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

Benefits

Bonus; Benefits