Sales Associate

Petco is 'where the pets go' to find everything they need to live their best lives. As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards; Share accurate product and pet care information to help customers make informed choices; Help maintain a clean, safe, and welcoming environment; Greet customers and deliver friendly, helpful, and solution-focused service; Create positive shopping experiences that build trust and customer loyalty; Support teammates through collaboration and teamwork; Help maintain an organized, visually appealing sales floor; Assist customers in selecting products and services; Process sales, returns, and exchanges accurately and efficiently; Stock shelves, replenish merchandise, and support inventory integrity; Assist with store recovery, merchandising, and promotional set-ups; Follow all company policies, procedures, and safety standards; Support additional tasks and responsibilities as assigned; Deliver consistent, courteous, and knowledgeable service; Educate customers on products, services, and promotions; Support store sales and service goals; Maintain store cleanliness, organization, and presentation standards; Assist with inventory replenishment and stock accuracy; Support daily operational routines and task execution

Requirements

Passion for animals and interest in pet care; Strong communication and interpersonal skills; Ability to multitask and work in a fast-paced environment; Basic math skills and comfort handling cash and transactions; Strong attention to detail and reliability; Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds; Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals; Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays

Nice to have

Previous retail or customer service experience preferred but not required

Benefits

Purpose-driven work that makes a difference for pets and people; A welcoming, inclusive team environment; Opportunities to learn, grow, and explore career paths; A fun, fast-paced role where no two days are the same; Health and financial benefits; 401K; incentives; PTO