Sales Associate

Sales Associate at Skin Laundry Del Mar Highlands. Part-time, on-site role in San Diego, CA - Del Mar. Responsible for sales and client experience, operational execution, team support and peer leadership, and compliance. Compensation: $18 per hour.

Responsibilities

Lead by example in achieving daily sales and conversion goals; Deliver exceptional client service by educating clients on products, memberships, and treatments; Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up; Reinforce Skin Laundry’s service standards and brand values during every client interaction; Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness; Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts; Ensure cleanliness, organization, and merchandising standards are consistently met; Execute operational checklists and compliance tasks as directed by the ACM or CM; Provide on-the-floor coaching and real-time feedback to Sales Associates; Support onboarding and training of new team members under ACM/CM guidance; Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate; Foster a supportive, inclusive environment that encourages collaboration and growth; Follow and reinforce all operational policies and loss prevention procedures; Report any safety, compliance, or operational concerns promptly; Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect; Participate in regional meetings, trainings, or team events as assigned; Assist with in-clinic activations, promotional events, or marketing initiatives; Provide occasional coverage for peer shifts to ensure continuous operations

Requirements

Must be available and able to work weekends (Saturday and Sunday) regularly; Must have availability to work 4 days per week; Must be able to work 16 hours per week on average, with the ability to flex to 24 hours; Must be available to work during Clinic Operating Hours; Must be able to commit to a schedule made 60 days in advance; Reliably commute to home clinic location and periodically travel to other clinics to provide coverage as needed; Intermediate knowledge of retail operations, POS systems, and cash handling; Familiarity with Zenoti or similar scheduling and sales software; Strong product knowledge and passion for skincare and client education; Advanced interpersonal skills with the ability to coach peers and foster teamwork; Strong communication and problem-solving abilities; Reliable, proactive, and accountable in daily execution; Minimum 1-2 years of retail, hospitality, or service experience required; Must be at least 18 years of age; Flexibility in working hours, including evenings, weekends, and holidays

Nice to have

Leadership or keyholder experience

Benefits

Skin Laundry Employee Treatment & Product Discount Program; Commitment to your growth; Work/Life Balance with extensive Holiday Policy and mental health initiatives; Led, not managed; Speak Up Culture; Inclusive and respectful workplace