Sales Coordinator / Executive Assistant

The Sales Coordinator / Executive Assistant to the General Manager is a dual-role position primarily responsible for providing administrative and coordination support to the Sales team, while also assisting the General Manager with executive-level administrative responsibilities, IT coordination, and Safety & Sustainable Development reporting. The ideal candidate is highly organized, detail-oriented, proactive, professional, and comfortable working across multiple hotel departments in a fast-paced, 281-room full-service hotel environment.

Responsibilities

Provide daily administrative and coordination support to the Director of Sales and Sales team; Assist with preparation and organization of proposals, contracts, presentations, reports, correspondence, and other sales materials; Maintain client, group, sales, and departmental files; Track leads, proposals, contracts, sales activities, and follow-up items; Coordinate communication between Sales team and hotel departments; Schedule client appointments, sales calls, site inspections, meetings, and hotel tours; Support preparation for client meetings, trade shows, and networking events; Assist with group and meeting coordination; Prepare and distribute internal and external communications; Maintain sales collateral and department resources; Prepare weekly, monthly, and other sales reports; Coordinate VIP arrivals and client visits; Provide administrative support to the General Manager including calendar management, scheduling, correspondence, meeting coordination, and document preparation; Coordinate meetings, appointments, conference calls, and hotel events for the General Manager; Maintain organized and confidential executive files; Draft, proofread, and format correspondence on behalf of the General Manager; Serve as liaison between hotel and IT support teams; Coordinate and track IT service requests, support tickets, equipment needs, and technology follow-up; Assist with administrative coordination of Safety, Risk Management, and Sustainable Development initiatives; Collect and maintain documentation for hotel safety, compliance, and sustainability

Requirements

High school diploma or equivalent; Strong desire to make an impact on other people; Outgoing and engaging personality; Strong computer skills; Excellent verbal and written communication skills; Ability to work in a fast-paced setting; Minimum of 2-3 years of experience in hotel sales coordination, hospitality administration, executive support, or a similar role; Flexible schedule, including evenings, weekends and holidays

Nice to have

Previous hotel or resort experience; Previous experience in a full-service hotel environment; Familiarity with Opera Cloud, CRM, sales systems, or event/group management systems; Bilingual English/Spanish; Familiarity with Accor systems, processes, and brand standards

Benefits

Full benefit plans; 401k with company match; Lucrative bonus programs