Sales Development Representative, EMEA

As an Outreach Sales Development Representative (SDR), you're the front line of our revenue engine, identifying active buying interest and key decision makers, then positioning the Outreach value proposition to create qualified opportunities for our Account Executive partners. Every conversation you have directly fuels the pipeline that drives company growth. You'll get hands-on with AI as part of daily work, not as a side project. You'll use AI tools to speed up account research, sharpen personalization at scale, and prioritise the conversations most likely to convert — giving you more time for the parts of the job that require real judgment: reading a stakeholder, adjusting your pitch in real time, and building trust.

Responsibilities

Identify and engage senior decision-makers (C-suite, VPs, Directors) across EMEA using a multi-channel approach (email, phone, LinkedIn, events), including 45+ outbound calls daily; Use Outreach AI Agents to research potential customers, account map and sequencing; Lead discovery conversations to assess business needs, timelines, and fit before handing over opportunities to Account Executives; Partner with regional marketing and sales teams to refine messaging, share market insights, improve conversion rates, and organise pipeline handoffs with Account Executives; Maintain clean and accurate data in Salesforce to track engagement and pipeline performance; Stay current on global market trends, competitive activity, and industry changes that influence buying behaviour

Requirements

You pick up new tools quickly and apply them with confidence: Salesforce, LinkedIn Navigator, and AI-powered prospecting tools included; You've used AI tools in your day-to-day work and know how they can speed up research, sharpen outreach, and free you up to focus on conversations that matter; Ability to think on your feet in a conversation and answer unexpected questions with ease; Demonstrate empathy for customers' struggles and obstacles; Resilient in the face of objections and rejection; A driven team player who thrives on shared wins and actively lifts others up; A driven individual with a desire to succeed; Naturally inquisitive, with the ability to compose compelling messaging to prospects

Benefits

25 days holiday + 8 bank holidays; Monthly pension contribution; Private medical care for employee and spouse/family with Program Health Plus; Cashplan through Medicash; Dental coverage; Life insurance at 4x annual salary; 16 weeks annual top-up maternity leave or 8 weeks fully paid paternity leave; Parental leave program including paid night nurse; Equity program; Diversity and inclusion employee resource groups; Employee referral bonuses