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Sales Development Representative (Hybrid)

Hybrid work

Publication date: 31/08/2026

The Sales Development Representative is responsible for reaching out to prospects, qualifying them and passing interested prospects to their assigned Territory/Account Executive(s).

Responsibilities

Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product; Gauge the interest of prospects to qualify them as potential customers; Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Requirements

Experience with Gmail and Google Docs; Experience with MS Office; Excellent verbal and written communications; Good computer skills; Friendly phone voice; “Pleasantly persistent” as it can take multiple tries to reach a prospect; Ability to leave a message and sound interested; Must be highly organized and results-oriented

Nice to have

Familiarity with standard concepts, practices and procedures within the IT Security Field a plus; Experience with a CRM or other Sales Tools a plus

Benefits

Company-wide bonuses based on monthly sales targets; Employee referral bonuses; Adoption assistance; Tuition reimbursement; Certification reimbursement; Certification completion bonuses; Modern, high-tech, and fun work environment
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