Sales Engineer

Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Sentry is today’s application monitoring standard and our team is building its AI-native future. Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful. Please note that this is a 12 month fixed-term contract.

Responsibilities

Partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption; Bring technical expertise to customer demos, trials, implementations, and tickets; Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product); Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption; Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product; Attend conferences on occasion, speaking with prospects that visit our booth

Requirements

3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers; Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.; Understanding of sales processes in a high transaction sales environment; Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects; Excellent communication and presentation skills; Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required; Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus; BS Degree in Engineering (preferably Computer Science/Engineering) is a plus

Nice to have

Experience selling/implementing infrastructure tools is a plus; Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required; Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus; BS Degree in Engineering (preferably Computer Science/Engineering) is a plus

Benefits

Incentive compensation; Equity grants; Paid time off; Group health insurance coverage