Sales engineer

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions. The Sales Engineer will bridge the gap between our engineering team and customers, providing expert advice and technical solutions that help clients understand and utilize our products. This person works closely with our sales team to generate leads, qualify prospects, and provide product demonstrations.

Responsibilities

Assist the sales team by providing technical expertise in product demonstrations, customer presentations, and technical proposals; Understand customer requirements and recommend appropriate solutions by offering detailed product specifications, capabilities, and potential use cases; Deliver technical presentations and product demonstrations to customers, explaining the value and benefits of the solution; Collaborate with sales teams to create customized proposals, quotes, and contract documents that meet customer needs; Develop and maintain strong relationships with customers, addressing technical questions and providing ongoing support; Help tailor products to meet customer-specific needs and demonstrate the integration of products into their existing systems; Train customers on the use of products, solutions, and troubleshooting as necessary; Provide valuable feedback from customers to the engineering and product development teams to influence future product offerings; Assist with post-sales support by helping customers with installation, troubleshooting, and ensuring customer satisfaction; Embody the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety); Perform other duties as assigned

Requirements

Bachelor's degree in Mechanical Engineering or a related technical field, or equivalent experience; 3+ years of HVAC sales engineering, estimating, or commercial project experience, especially with load calculations, duct, piping, or controls systems; Deep understanding of HVAC system design, load calculations (e.g., Manual J/D), and interpreting mechanical drawings; Proficiency with HVAC selection/design software (e.g., AutoCAD, Carrier HAP) and Microsoft Office/CRM platforms; Strong aptitude for consultative selling, proposal generation, negotiation, and closing deals; Clear communicator, both written and verbal, capable of engaging technical and non-technical stakeholders; Self-motivated, organized, detail-oriented, and able to manage multiple concurrent projects; Willingness to travel (often 20–70%) for client meetings, site assessments, and events; Valid driver's license; Familiarity with industry standards, codes, and energy efficiency programs; Ability to understand and follow all company policies and procedures and all applicable State and Federal laws; Ability to use typical business tools including E-Mail, Word, Excel, etc.

Nice to have

HVAC or controls certifications (NATE, LEED, etc.); Familiarity with industry standards, codes, and energy efficiency programs

Benefits

Competitive pay: $75,000 - $90,000 + commission; Medical, Dental, Vision and Prescription coverage; Enroll in Medical Coverage Starting at $0 Per Paycheck; Paid vacation, holidays, and floating holiday; 401(K) with Company match; Company sponsored life insurance, optional AD&D, short and long-term disability; Tuition reimbursement; Employee discounts on vehicles, hotels, theme parks, select cell phone bills; Pet Insurance; Legal Plan and ID Theft Protection