Sales Manager

The Sales Manager is responsible for developing, managing, and growing revenue from local negotiated accounts and group opportunities with peak room night demand under 35 rooms. This position is deployed to proactively source, solicit, qualify, and close business from assigned local corporate, association, social, sports, government, and other market segments that align with Naples Grande Beach Resort’s revenue strategy.

Responsibilities

Develop, manage, and grow revenue from local negotiated accounts and group opportunities with peak room night demand under 35 rooms; Proactively source, solicit, qualify, and close business from assigned local corporate, association, social, sports, government, and other market segments; Partner with Revenue Management, Conference Services, Catering, Marketing, and Operations; Develop and manage assigned local negotiated accounts and small group business opportunities under 35 rooms peak; Prospect, solicit, and qualify new local business through outside sales calls, site inspections, networking, referrals, and digital lead channels; Maintain strong relationships with existing clients; Conduct account reviews, rate negotiations, and production analysis; Respond to inquiries, prepare proposals, conduct follow-up, negotiate terms, and close agreements; Conduct professional site inspections; Achieve assigned room revenue, room night, activity, and production goals; Prepare and maintain accurate sales reports, activity summaries, account reviews, and pipeline updates

Requirements

Bachelor’s Degree in Hospitality Management, Business Administration, Marketing, or related field preferred; Equivalent hospitality sales experience may be considered; Minimum 2 to 4 years of hotel or resort sales experience preferred; Demonstrated success managing local accounts, negotiated rates, and small group opportunities; Luxury, resort, or full-service hotel experience strongly preferred; Strong prospecting, negotiation, relationship-building, and closing skills; Excellent written and verbal communication skills; Proficiency with CRM systems, sales reporting tools, Microsoft Office, and hospitality sales platforms; Ability to manage multiple leads and deadlines in a fast-paced resort environment; Strong business acumen and understanding of hotel revenue drivers including occupancy, ADR, RevPAR, and total resort revenue

Nice to have

Bachelor’s Degree in Hospitality Management, Business Administration, Marketing, or related field preferred; Luxury, resort, or full-service hotel experience strongly preferred

Benefits

Comprehensive training programs