Sales & Operations Advisor in Training

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles.

Responsibilities

Greet customers in a friendly, professional manner and create a positive dealership experience; Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers; Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement; Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy; Support the sales team with test drives, vehicle presentations, and customer follow-up activities; Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork; Support daily dealership operations by helping where needed across departments; Maintain vehicle inventory presentation and showroom organization; Help maintain operational flow, organization, and accountability throughout the dealership; Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey; Work closely with the sales and management teams to support and achieve dealership goals; Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks; Contribute to a positive, energetic, and team-oriented workplace culture; Adapt quickly to changing priorities and business needs

Requirements

High School Diploma or GED required or equivalent experience; 1 – 3 years related work experience; Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment; Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations; Positive attitude with a willingness to learn and grow; Valid driver’s license and acceptable driving record for the previous 3 years; Must be at least 18 years of age; Ability to pass a drug test and a background check

Nice to have

Associates or bachelors degree preferred

Benefits

Medical, dental, and vision insurance; 401(K); Company paid life insurance; Short and long-term disability coverage; Growth opportunities; Tuition reimbursement; Wellness program; Competitive pay; Consistent work schedule with Sundays closed; Monthly bonus share and sales contests; World class training and development; Paid time off