Sales Operations Analyst

At Bosch Mobility Aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our Mobility Aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our Automotive Service Solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.Our OE Wiper operations has several plants globally serving the OE's with innovative wiper arms.

As a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.

Join us at Bosch Mobility Aftermarket and help us shape the future of mobility!

The Sales Operations Analyst is a key member of the Order-to-Cash (O2C) team, responsible for optimizing and standardizing processes that support Sales and Customer Service goals. This role partners with cross-functional teams—including Sales, Marketing, Operations, Customer Care, IT, and Logistics—to drive efficiency, manage customer master data, contracts, and incentive programs.

Acting as a subject matter expert for SAP, data governance, and related systems, the analyst provides guidance and support to ensure accurate, consistent customer account information and seamless operations across platforms. Responsible for ensuring that customer contract requirements are up to date and fulfilled.

Required

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.

Requirements

Bachelor's Degree is required.; Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP, experience with reporting, data queries, and business analytics.; Strong analytical, critical thinking, and problem-solving skills with the ability to interpret data, identify trends, and develop actionable solutions.; Demonstrated ability to drive process improvements, optimize workflows, and support system and business process integration.; Effective verbal and written communication skills, with the ability to collaborate across business and technology teams and present insights to diverse audiences.; Strong business acumen, attention to detail, organizational skills, and time management capabilities.; Proven ability to take initiative, work collaboratively in team environments, and manage multiple priorities effectively.; Experience leveraging AI-enabled tools and digital technologies to enhance productivity, automate routine tasks, improve data analysis, and support continuous operational improvement.; Proven ability to analyze complex problems, manage competing priorities, navigate ambiguity, and develop data-driven solutions that achieve business objectives.