Sales Team Manager

Thumbtack helps millions of people confidently care for their homes. As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes.

Responsibilities

Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals; Coaching & Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment; Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs; Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities; Product Expertise: Become an expert in the product and clearly articulate its value to every professional; Performance Management: Consistently monitor and document team performance

Requirements

An expert in solution-based selling, able to align prospect goals and pain points with product solutions; A minimum of 3 years of sales experience, plus 2–3 years of direct people management experience leading a team of sales closers; Proven ability to motivate and influence a team, fostering a positive and collaborative sales environment; Expertise in creating scalable processes and Standard Operating Procedures (SOPs); Proficient with CRM and sales tools; Excellent verbal and written communication skills, with the ability to articulate product benefits and features clearly and persuasively; Highly organized, detail-oriented, and able to multitask effectively while remaining available and accessible to the team; Prior B2B, marketing, or advertising sales experience; Proficiency with Salesforce and Google Suite; A tech-savvy individual who quickly adapts to new tools

Nice to have

Salesforce experience is a plus