Sales Travel Consultant

If you’re looking for the next stamp in your career passport, we’re looking for Sales Travel Consultants across South-East Melbourne who are keen to dazzle, discover, and delight our customers at the following Flight Centre stores: Hampton, Bentleigh, Southland. Are you ready to turn your love of travel into a career that takes you further than you ever imagined, both personally and professionally?

Responsibilities

Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade; plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers; work towards individual KPIs and sales targets where you'll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more; build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between; be the expert and assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid

Requirements

Seasoned traveller with a history of international destinations (and even more on your bucket list); go-to person in your circle for travel recommendations, tips and tricks; great organisational skills - takes notes, manages calendar well and responds quickly to customer's phone calls and emails; determination to meet sales targets and KPIs while balancing workload in a high-pressure environment; enthusiasm, passion and warmth that makes customers want to book with you every time; savviness with computers, ready to toggle between various complex systems when finding the right flight and package options

Benefits

Uncapped incentive payment structure; base wage boost to $65K equivalent for first 90 days while you learn the ropes; average earnings for a Travel Consultant in their first year are $70K while Senior Consultants average $100K and Team Leaders average $138K annually including superannuation and penalty rates; industry travel discounts; sponsored Familiarisation Trips; career opportunities in a network of brands and businesses across the globe; Reward & Recognition events including Global Gathering and EOFY Celebration; free Certificate 3 & 4 in Travel & Tourism (worth 20k); potential direct financial support while studying; workplace that embraces individualism; Reconciliation Action Plan supporting Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave