Salesforce Technical Business Analyst (Canada)

Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.

Responsibilities

Define and drive the multi-year product roadmap across Flosum's five product lines (DevOps, Backup & Archive, Trust Center, Data Seeding, DevOps for Veeva); Identify whitespace opportunities in the Salesforce ecosystem; Translate Salesforce platform knowledge into product capabilities enterprise customers will pay premium prices for; Stay ahead of Salesforce's product direction and position Flosum to capitalize on platform shifts; Lead AI-powered DevOps capabilities built on Agentforce (deployment agents, AI-driven code review, automated security scanning, predictive release management); Define how Flosum's extensibility platform enables custom AI-driven workflows within Salesforce's trust boundary; Pioneer agent-aware governance frameworks for autonomous systems and AI agents; Engage directly with Fortune 500 customers and prospects to understand pain points; Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into product solutions; Partner with Sales and Customer Success on deal strategy, product demos, and competitive evaluations; Write detailed product requirements, user stories, and acceptance criteria; Partner with engineering on timelines, sprint planning, backlog prioritization, and release coordination; Define and track product KPIs (adoption, activation, expansion, NPS, competitive win rates)

Requirements

7+ years of product management experience in B2B SaaS; at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms; Deep technical understanding of the Salesforce platform (metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, ISV partner ecosystem); Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for; Experience with DevOps, CI/CD, release management, or security/compliance tooling (strongly preferred); Understanding of the competitive landscape (Copado, Gearset, AutoRABIT, Salto, native Salesforce DX); Strong perspective on how AI/ML (Agentforce, Einstein, Data Cloud) will reshape Salesforce development and governance; Hands-on executor who writes PRDs, talks to customers, reviews wireframes, and attends sprint reviews; Exceptional communication skills for C-suite and engineering audiences; Intellectual curiosity and a bias toward action

Nice to have

Experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company; Experience at the intersection of DevOps and security/compliance in regulated industries; Experience leading product-led growth initiatives within an enterprise product (self-serve onboarding, in-product conversion, expansion mechanics); A point of view on the future of AI in Salesforce DevOps and a 3-year vision for autonomous agents on Salesforce; Experience competing head-to-head against well-funded competitors and winning through product superiority

Benefits

Competitive base salary + performance bonus; Equity participation; Comprehensive benefits (health, dental, vision, 401k); Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates; Direct access to Salesforce ecosystem events and conferences (Dreamforce, TrailblazerDX); Direct CEO partnership; Fortune 100 customer base; Category-defining opportunity