Scarlet Kitchen & Bar Host/Hostess - Part-time

The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.

The targeted hiring range for this position is $11.54 - $15.07 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process.

Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.

The Host/Hostess works as a Front of House Team Member, providing superior hospitality in our Restaurant(s) by: Greeting guests with a smile, answering questions about various menu items, and serving beverages to Guests dining in the restaurant. Host/Hostess provides prompt and personalized service experience that ensures 100% satisfaction.

Responsibilities

Greets all visitors to the restaurant. Execute service as indicated by Standard Operating Procedures.; Menu knowledge of all food, cocktail, liquor, wine and beer products to ensure the guest receives an enhanced experience. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.; Enhance the property’s reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments; Assist in maintaining general cleanliness of the entire Restaurant(s).; Perform preparatory duties as assigned (e.g., polishing, folding, assist in table setup, ensure accuracy and details of reservations).; Comply with all hotel, local, state and federal regulations to guarantee safe and proper food and alcohol service.; Accurately handle cash & reconcile financials at the end of the shift as required.; Coordinate activities with all departments to ensure that services are provided in an efficient and timely manner.

Requirements

Three to six months related customer service experience, or equivalent experience in a similar role.; Able to demonstrate good verbal, written, and communication skills with attention to detail and interpersonal relationships with guests and employees.