Seasonal Associate (Part-Time) - Multrees Walk, Edinburgh

The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house. Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All employees are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).

Responsibilities

Impacts the business and store environment in a positive manner that aligns with store goals and ALO's guiding principles; Drive and exceed sales targets by utilizing ALO's Flow initiatives to optimize productivity and efficiency; Provide a friendly greet and proactively approach customers to understand their needs and support the customer engagement; Process customer transactions and returns in accordance with policy and procedures; Knowledge of store goals, company communications, initiatives, new product launches and additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor; Leverage company tools, incentives, and strategies to support meeting store goals; Resolve client needs quickly and effectively ensuring customer satisfaction; Assist in processing shipments in a timely manner; Support replenishment on the sales floor in a timely manner; Ensure all front and back of house procedures are executed in accordance with company Policy and Procedures; Keep store clean, safe, inviting and operating efficiently when not actively assisting guests

Requirements

Preferred prior work experience in a client-centric, sales environment; Passion for customer service and delivering exceptional experiences; Aligns with and embodies ALO's Guiding Principles; Requires constant movement in and around all areas of store; Ability to lift, push, carry or otherwise move up to 50 pounds; Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder; Ability to stand and move for an entire shift

Benefits

Generous employee discount at ALO; Monthly Store Incentives; Clothing Allowance; Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors; Free virtual access to mental health providers