Seasonal Host

If you are a driven professional and passionate about delivering the first impression for our guests, come join our team at the Renaissance in Newport Beach! You must be able to greet guests in a warm, friendly, and sincere manner. Make a good first impression, and ensure guests are happy when leaving the restaurant. Manage seating charts and systems as well as relay pertinent information regarding guest requests to servers and management.

Responsibilities

Provide a smile and friendly greeting for guests, use guest's name, confirm the number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs; Ensure all hostess/host staff provides warm welcomes and fond farewells to each guest; Run the floor plan, maintain accurate seating chart and cover tally, direct other host staff during service periods; Monitor supply of restaurant menus and wine lists for all meal periods; Present menus to guests and inform the server of guests present at the table; Make reservations accurately and courteously; Answer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance; Acknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues; When closing, inspect for cleanliness and prepare the station for the next day; Maintain and update communication book with group resume, holiday menus and information, upcoming events and resort daily activities; Perform additional duties as requested by the Restaurant Manager and/or Assistant Manager

Requirements

At least 6 months of hostess or restaurant experience; Must be able to work evenings, weekends and holidays; Must be able to greet guests in a warm, friendly, and sincere manner; Prolonged periods of standing and walking; Must be able to lift, balance and carry trays of food weighing up to 25 pounds; Some exposure to sunlight is required when working our pool outlet; Some overtime may be required during certain shifts according to business demands; All employees must maintain a neat, clean and well-groomed appearance

Nice to have

Previous fine dining and/or knowledge of wines and spirits a plus

Benefits

Comprehensive health insurance; Retirement plans; Paid time off; On-site wellness programs; Local discounts; Employee rates on hotel stays; Ongoing training and development opportunities; 401k with company match; Bonus programs