Seasonal Sales Associate

Our Washington DC store is gearing up for the holiday season, and we're looking for enthusiastic, customer-focused comfort enthusiasts to join us as Seasonal Sales Associates. Reporting to the Store Manager, you'll represent the Brooklinen brand by delivering welcoming, helpful, and premium customer experiences during one of our busiest times of the year. Our stores operate with lean, agile teams, so you'll balance active selling with daily operational tasks. This is a seasonal contract role running from mid-October 2026 through January 2027. Work up to 25 hours per week (most schedules average 15–20 hours). Be available for at least two weekend shifts (Friday–Sunday). Work key holidays and peak periods, including the weeks before and after Black Friday, Christmas, and New Year's.

Responsibilities

Premium selling and service execution, greeting customers and recommending soft home products; Expert product storytelling, building knowledge of product features, materials, and inventory availability; Daily operational tasks, including maintaining a clean sales floor and stockroom, handling POS transactions, and processing returns or exchanges; Inventory accuracy support, including stock replenishment, checking in shipments, and managing stock flow; Visual merchandising maintenance according to HQ directives; Active shift collaboration, including daily team huddles; In-the-moment problem solving with customer questions or concerns; Continuous improvement through feedback and coaching from store leadership

Requirements

0–3 years of retail or customer service experience, ideally in a premium, specialized, or customer-centric environment; An adaptable and proactive mindset; A passion for the Soft Home space; Strong communication and active listening skills; Availability up to 25 hours per week, including at least two weekend days (Friday, Saturday, or Sunday), with flexibility for evening, holiday, and peak-period shifts; Ability to stand for long periods of time, physically move product, and lift up to 20 pounds

Nice to have

Experience working within an Apple-based ecosystem (iPads/Macs); Experience with Shopify POS, Slack, and Google Workspace; Passion for comfort, design, and home styling

Benefits

Sick Leave (based on state laws); 40% employee discount; Monthly store contests and incentives; Possible eligibility to join Brooklinen as a permanent employee after the seasonal term