Secop Engineer

The key objectives of this engagement are to: Augment Client’s Security Operations with experienced L1, L2, and L3/L4 resources; Ensure uninterrupted 24x7 operational support for infrastructure security platforms; Improve turnaround time for BAU security requests and operational tasks; Support proactive security operations through structured preventive maintenance; Ensure consistent MIS reporting and operational visibility; Maintain strict adherence to Client’s governance, compliance, and ITSM processes.

Responsibilities

Augment Client’s Security Operations with experienced L1, L2, and L3/L4 resources; Ensure uninterrupted 24x7 operational support for infrastructure security platforms; Improve turnaround time for BAU security requests and operational tasks; Support proactive security operations through structured preventive maintenance; Ensure consistent MIS reporting and operational visibility; Maintain strict adherence to Client’s governance, compliance, and ITSM processes; Firewall policy and ACL implementation and troubleshooting; WAF/IPS/Guardium management; VPN/MFA/token administration; Website and proxy whitelisting; Blocking indicators of compromise; Endpoint security administration (AV, EDR, DLP); Security mailbox and queue monitoring; Configuration management; Support for audit, compliance, and evidence preparation; Participation in disaster recovery drills and readiness activities; Impact and root cause analysis; Daily backup and log monitoring; Preparing SOPs; Firewall rule review and audit support; Device baseline/hardening and vulnerability remediation coordination; Adherence to ITSM processes (Incident, Change, Problem) and SLAs

Requirements

Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field; L3/L4 10+ years of experience in IT security operations; L2 7-10 years of experience in IT security operations; L1 minimum of 3 years of experience in IT security operations; Relevant industry standard certifications such as CompTIA Security+, CheckPoint, Palo Alto, WAF; Strong knowledge of IT security operations practices; Proficiency in security solutions mentioned in Tech Stack; Excellent problem-solving and analytical skills; Strong communication and interpersonal skills; Hands-on experience with firewalls such as Check Point, Palo Alto, Fortinet; Proxy/Web Security such as Forcepoint, Zscaler; WAF/IPS/Guardium/DDOS; Endpoint Security such as Trellix/McAfee, EDR, DLP; IPS/NGFW IPS platforms; Identity & Access MFA/VPN token solutions; ITSM BMC Helix (or equivalent)