Security Guard

ACESGroup is seeking experienced and motivated Security Guards to join our team at South Bank in Brisbane. We have multiple positions available across a variety of roles including: Shift Team Leader, Control Room Operator, Rover / Foot Patrol Officer. These roles form part of a professional, client-focused security operation delivering safe, secure, and customer-friendly services within a dynamic environment.

Responsibilities

Monitoring CCTV and physical security systems (Control Room Operator); Conducting regular visible patrols and responding to incidents (Rover); Providing customer assistance and engagement and welfare support with vulnerable people; Maintaining strong resilience, situational awareness and suspicious activity reporting, including participation in training, exercises, and drills; Preparing reports, logs, and escalating incidents when required; Provide high-quality security services in accordance with client requirements (including Conditions of Entry management) and ACESGroup standards; Operate and utilise ACESGroup's technology platforms to support site safety and reporting; Maintain accurate records and complete reports through digital systems; Collaborate with team members, management, and precinct partners to enhance operational efficiency

Requirements

QLD Security Licence; Responsible Service of Alcohol (RSA) Competency Card (current); First Aid and CPR (current); Understanding of security arrangements for a crowded place; Customer service experience; Superior communication skills (written and verbal); Exceptional personal presentation; Reliability and punctuality; Ability to work on a 24/7 rotating roster; Ability to pass a LLND (Language, Literacy, Numeracy and Digital) test; Full QLD Driver Licence; White Card (or willing to obtain); Fire Warden (or willing to obtain); Working With Children Check (or willing to obtain)

Benefits

Be part of an organisation that utilises smart technology, digital platforms, and data-driven systems to support and empower our people; Work at Brisbane's most iconic and high-profile locations; Paid breaks; Uniform provided; Ongoing career development and clear pathways for progression; Training and upskilling through our internal RTO; Be a part of our newly registered and first off Diploma in security technology starting in mid-2026; Convenient sites and transport access; Be part of a team developing security technology such as vision analytics for safety; A growing national company with diverse opportunities across events, venues, and critical infrastructure; Attractive employment conditions; Gain experience using AI for efficient risk management reporting and research