Senior Account Manager

Cleveland-Cliffs Steel has an immediate opportunity for a Senior Account Manager – Carbon Sales in Cleveland, Ohio. The Senior Account Manager – Carbon Sales is responsible for supporting accounts based on product and/or market segments and will be seen as a sales business liaison, advocating for your customers internally while considering Cliffs’ business goals. This position is the market facing side of the Cleveland-Cliffs Commercial organization. An ideal candidate has a strong customer relationship focus and is responsible for initiating in-person visits, representing Cliffs at regional industry events, and managing travel schedules which may include non-traditional work hours.

Responsibilities

Full cycle negotiations between the company and the customer taking lead and/or support on spot, short term, project, and long-term contracts and special products by analyzing historical, current, and forecasted market/customer data to balance customer and company needs to achieve a consensus benefiting both parties; Possess a strong customer relationship focus and is responsible for initiating in person visits, representing Cleveland-Cliffs at industry events, and managing travel schedules which may include non-traditional work hours; Request business orders; maintain business relationships; create and develop new accounts and business opportunities; build a strong network

Requirements

Strong customer relationship focus; Initiating in-person visits; Representing Cleveland-Cliffs at regional industry events; Managing travel schedules which may include non-traditional work hours