Senior AI Engineer

We're hiring a Senior AI Engineer to join the team here in Boston. This is an opportunity to have a significant impact on the product. Come help us scale to the next level!

Responsibilities

Build AI Agent and Chat Capabilities – Develop AI-powered assistants using cutting-edge technologies and tooling that help our customers run their small businesses; Deploy & Scale AI Features – Build infrastructure and pipelines to support real-time AI interactions in a production environment; Experiment & Iterate – Prototype new AI applications, evaluate their performance, and continuously refine them based on user feedback; Partner with engineering and product leaders – Contribute strategically and play a key role in the product development process

Requirements

5+ years of experience in AI, ML, or NLP-related engineering roles; Proficiency in Python; Real-world experience with Retrieval Augmented Generation (RAG) and similar practices, including vector embeddings and vector databases; Hands-on experience with OpenAI and Anthropic APIs; Familiarity with LLMs and NLP techniques, including prompt engineering, fine-tuning, and evaluation; Experience with coded agentic frameworks such as Pydantic AI, LangChain/LangGraph, or similar; Experience with end-to-end MLOps practices: monitoring, deployment, and evaluation; Experience deploying AI-powered applications in production environments (e.g., cloud-based APIs, real-time processing); Experience working on an empowered team with Product and Design as equal counterparts; Experience in an Agile Scrum environment; Sharp problem-solving instincts, especially in fast-moving, ambiguous situations; Confidence to make decisions with best-available rather than perfect information; A drive to understand why your systems behave the way they do, not just that they work, but how; Excellent written and verbal communication skills; A team-first mentality and a love of learning; Low ego, high energy

Nice to have

Django; React; PostgreSQL

Benefits

Full Medical, Dental, and Vision Health Coverage; Computer and workspace enhancements; 401(k) plan (non-matching); Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year; Company-paid Wellhub membership for fitness and wellness; Dinner covered with Uber Eats + a stocked kitchen to keep you fueled; Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros