Senior Applications Engineer

The Senior Applications Engineer provides the lead technical support for the sale of carbon, equipment, and service in domestic or international markets. This role interfaces with Equipment Engineering, Research and Development, Equipment and Assembly, Product Management, and Sales to provide the technical justification for the use of activated carbon technology in customer applications.

Responsibilities

Provide the lead technical support for the sale of carbon, equipment, and service in domestic or international markets; In coordination with Technical Director, Market Development and Sales Director, develop strategies and market-specific approaches to expand existing base business and develop new business opportunities through CCC technology adoption; Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate; Provide technical lead for the Business Unit on CCC global initiatives / cross-business segment groups; Work closely with other CCC global regions on projects covering multiple geographic territories; Act as technical support and back-up contact related to specific projects for Sales team; Serve as liaison between Sales team and internal support teams including Product and Project Management; Review bid specifications for clarity, accuracy and acceptance; Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon; Serve as main Calgon Carbon contact to customer when Technical Sales Rep is unable to respond to customer; Participate in industry forums related to emerging markets and existing applications; Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market; Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars; Develop and present technical presentations / training to engineering consultants, clients, regulators, legislators and others to influence selection of treatment solutions; Use gained technical expertise, know-how and supplied computer models to select appropriate carbon and equipment for liquid and vapor phase applications, and predict performance based upon customer conditions; Set up and monitor pilot trials in the field and provide design information for future full-scale systems; Interpret data from the lab and field trials for pilot and full-scale systems to provide technical design and operational recommendations; Troubleshoot customer problems such as short filter run-times or unexpected breakthrough; Provide application engineering support for a geographic region(s) or set of Technical Sales Reps; Work with R&D on the development / testing of new carbon products / applications; Provide technical guidance to engineers with less experience and to overseas colleagues when called upon; Prepare and provide technical training for TSR when new topics, applications, etc. are encountered; Responsible for other general trainings and assuring consistency of technical message from TSRs to customers

Requirements

A Bachelor's degree from a four-year college or university or equivalent is required (Chemical Engineering or related engineering/chemistry field); 10+ years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality is required; 5-7 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required

Nice to have

Business/marketing experience

Benefits

Medical, dental, prescription & vision; HSA & retirement savings (401k) with generous company match; Incentives/bonus plans; Competitive pay; Dress for your day; Hybrid schedules; Paid time off (vacation starting at 3 weeks); Tuition reimbursement; Wellness programs; Fun events; Learning & development opportunities