Senior Associate, Payer Growth Strategy and Operations

The Senior Associate, Payer Growth Strategy and Operations will be a key member of the Payer Growth team, providing operational, analytical, and project support across commercial activities. This is a highly execution-oriented individual contributor role for someone who is organized, analytical, detail-oriented, and eager to work across a broad range of growth priorities. The role works cross-functionally with Marketing, Finance, Legal, Operations, and Clinical teams.

Responsibilities

Own and continuously improve the team's commercial operating infrastructure, including CRM tools, dashboards, trackers, documentation, and recurring operating rhythms; Simplify processes and workflows so the team can manage lead flow, active opportunities, late-stage deals, and expansion opportunities with clear ownership and visibility; Maintain accurate, actionable information and surface key milestones, risks, and follow-up items for team and leadership reviews; Help develop and execute account plans for priority payer relationships; Build stakeholder maps across complex payer organizations; Research payer strategies, executives, market dynamics, and business priorities, and prepare meeting briefs, account summaries, presentations, and executive materials; Support existing partnerships and expansion initiatives that require coordination across internal teams and external stakeholders; Support RFIs, RFPs, proposals, presentations, diligence requests, and other payer-facing materials from initial planning through submission; Coordinate inputs, owners, timelines, open questions, and approvals across complex commercial and contracting processes; Maintain reusable proposal responses, case studies, proof points, and templates; Conduct quantitative and qualitative analyses to inform new partnerships, market expansion, account prioritization, and other growth decisions; Research health plans, market segments, competitors, industry trends, and potential partners, then translate findings into recommendations; Turn strategic priorities into structured workplans and deliverables; Prepare recurring pipeline, account, and partnership updates for Payer Growth leadership; Serve as a central point of coordination between Payer Growth and teams including Marketing, Enrollment, Finance, Legal, Operations, Clinical, and Analytics; Help establish processes for routing, tracking, and following up on payer leads

Requirements

Built relevant experience in growth strategy, sales or revenue operations, consulting, healthcare, or another environment that required strong analytical and project-management skills; Supported complex business development, sales, account-management, or partnership work involving multiple stakeholders and parallel workstreams; Used a CRM and related reporting tools to maintain reliable data, track opportunities, and improve visibility for a commercial team; Created clear analyses, presentations, meeting materials, or written deliverables for senior leaders or external audiences; Managed detailed, deadline-driven projects such as proposals, diligence processes, contracts, or other cross-functional deliverables; Worked comfortably with both quantitative and qualitative information and turned research or data into practical recommendations

Benefits

Equity; benefits; other opportunities as part of total compensation