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Senior Associate, Payer Strategy & Ops

Full-time Remote work

Publication date: 31/08/2026

As a Senior Associate on Headway's Payer Strategy & Ops team, you will be the operational and intelligence engine behind our payer commercial team – owning the production of our commercial KPI and competitive intelligence resources, driving coordination of our commercial reporting cycles, and the enablement infrastructure powering our fast-moving payer partnerships org. Reporting to the Commercial Strategy & Ops Principal, you will work on critical strategic workstreams for the team that drives our org's commercial operating system.

Responsibilities

Owning the production of commercial KPI and competitive intelligence resources; driving coordination of commercial reporting cycles; enablement infrastructure powering fast-moving payer partnerships org; working on critical strategic workstreams that drive the org's commercial operating system

Requirements

2–4 years in strategy / management consulting or a similar strategy & ops role where you owned complex analytical and operational problems end-to-end; operationally excellent: the trains always run on time, and you manage a huge volume of moving pieces without dropping any; use AI tools fluently and skeptically – you know what they're good at, where they fail, and you never ship an output you haven't pressure-tested; resourceful, scrappy, and leave no stone unturned

Nice to have

Healthcare experience

Benefits

Equity compensation; Medical, Dental, and Vision coverage; HSA / FSA; 401K; Work-from-Home Stipend; Therapy Reimbursement; 16-week parental leave for eligible employees; Carrot Fertility annual reimbursement and membership; 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st; Flexible PTO; Employee Assistance Program (EAP); Training and professional development
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