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Senior Benefits Analyst

Zillow Bengaluru, India
Full-time On-site work

Publication date: 01/09/2026

The Senior Benefits Analyst will be an integral operational partner to the U.S.-based Benefits Team. Based in India, this role supports the accurate, compliant, and efficient delivery of our benefits programs — from day-to-day administration and employee support to data integrity, compliance, and reporting. You will also partner closely with the Benefits Program Managers to support benefits administration across our locations- U.S, Mexico, India, Germany, Canada, and Serbia.

Responsibilities

Administer employee benefits programs across health, welfare, retirement, and ancillary plans; Process enrollment transactions, qualifying life events, and employee data changes in the HRIS; Serve as a Tier 3 resource for employee benefits inquiries; Assist with benefits billing processes including data validation and submission support; Partner with the Global Benefits Program Manager to support international benefits administration; Support routine plan administration tasks for international programs; Support the preparation and coordination of recurring U.S. benefits compliance obligations; Execute a portfolio of recurring data audits across benefit programs; Prepare audit documentation, organize supporting materials, and manage audit checklists; Monitor ongoing compliance obligations and proactively surface issues to the appropriate U.S. owner

Requirements

4+ years of experience in benefits administration, HR operations, or a related field; Experience administering health, welfare, and/or retirement benefit programs; Proficiency with Workday or a comparable HRIS; Strong Excel or Google Sheets skills for data reconciliation and reporting; Excellent written communication skills in English; Comfortable managing multiple priorities in a fast-paced, asynchronous, remote environment; Detail-oriented and process-driven; Proactive and accountable; Collaborative; Analytically minded; Effective in Cloud HQ; Curious about the ‘why’

Nice to have

Familiarity with benefits compliance concepts and regulatory obligations is a strong plus; Experience supporting global or international benefits programs preferred

Benefits

Competitive base pay; Incentive compensation
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