Senior Care Assistant

Home Instead Epping Forest is a family run business set up by Victoria and Jennifer Rigby 11 years ago. Home Instead Epping Forest has a real family feel with many of the Care Professionals working for Home Instead for 5+ years. We are looking for kind and compassionate care workers.

THIS ROLE REQUIRES THAT THE APPLICANT HAS THE RIGHT TO WORK IN THE UK . We are not sponsoring VISA applications at this time.

Job Purpose

To ensure that our clients receive the appropriate support and a high-quality service.

Responsibilities

Carry out care calls to a high standard building a strong relationship with Clients.; Conduct client Quality Assurance visits.; Create, update and audit client care plans and assist with digital care planning.; Maintain accurate Client and Care Professional records on Home Instead software.; Conduct Client and Care Professional introductions.; Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.; Support and mentor Care Professionals.; Provide support to the Client Experience team.; Maintain regular contact with Clients and Care Professionals.; Any other duties as directed by your line manager.; Participate in on-call duties as required.; Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.; Carry out any other duties deemed necessary for the successful operation of the business.

Requirements

Must have full driving license and means of transport to visit clients.; Experience in the care sector delivering a wide range of personal care services.; Experience of working with Medication Administration Record sheets and medication.; Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.; Knowledge and understanding of legislation and regulations specific to Health and Social Care.; Good communication skills with the ability to build rapport quickly.; Must understand the importance of confidentiality working within current legislation.