Senior Clinical Implementation Manager (West)

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. The company offers an at-home EEG platform for Life Sciences partners and a Diagnostics business building an at-home platform for precision diagnostics combining EEG and cardiopulmonary signals for sleep and central nervous system disorders. This is a remote, US-based individual contributor role anchored in the West territory, reporting to the National Clinical Implementation Director. The role owns clinical and operational implementation of Beacon's diagnostic solutions for assigned customers, from contract pre-signature through sustained daily use, with a focus on adoption, behavioral change, and long-term workflow integration. The role does not carry direct reports but involves mentoring peers and newer specialists.

Responsibilities

Own end-to-end implementation execution for assigned customers, including kickoff, project planning, milestone tracking, risk identification, and stabilization; Provide virtual and on-site clinical support across every phase of implementation; Build implementation plans covering clinical workflow design, staffing models, order and result routing, patient communication, and administrative processes; Coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product; Deliver training and demos tailored to physicians, advanced practice providers, sleep technologists, medical assistants, schedulers, and administrative staff; Maintain reusable training materials, quick-reference guides, and competency checklists; Own adoption outcomes by tracking utilization, ordering patterns, turnaround, and workflow adherence; Diagnose root causes of low or inconsistent usage and drive corrective action; Partner with clinical and operational leaders to redesign workflows; Serve as clinical operational point of contact through pre-sale, implementation, and early adoption; Act as clinical subject matter expert on sleep testing workflows and home sleep apnea testing; Partner with Regional Sales Managers on handoffs, QBRs, and renewal or expansion discussions; Give Product structured feedback and support go-to-market readiness for new features and indications; Mentor and coach peers and newer specialists; Prioritize and plan multi-quarter priorities for the clinical implementation function; Initiate improvement projects independently; Adhere to regulatory, compliance, quality, and privacy standards, including HIPAA

Requirements

Active RPSGT certification; 8+ years of direct experience in sleep medicine, sleep lab operations, or home sleep apnea testing; Demonstrated experience owning demos, customer implementations, clinical training, or go-live support in healthcare settings; Experience delivering training and education to both clinical and administrative audiences; Experience working cross-functionally with Sales, Customer Support, Marketing, and Product teams; Demonstrated experience mentoring or coaching peers, and setting standards or best practices adopted beyond your own work; Experience planning work across multiple quarters and multiple stakeholder groups; Willingness to travel nationally (up to ~50-75%), including on-site go-live support; Familiarity with CRM tools, enablement platforms, and project tracking tools; US-based, anchored in the West territory

Nice to have

Adoption-focused mindset; Clinical workflow fluency in sleep lab workflows; Systems and operational thinking; Independent judgment at scale; A multiplier effect through mentorship and reusable best practices; Comfort in a fast-paced environment; Familiarity with CRM tools, enablement platforms, project tracking tools, and healthcare IT systems (EHR/EMR exposure a plus); Experience supporting SaMD or regulated medical device products; Prior experience at an early- or growth-stage healthcare company; Experience building a function's playbooks, templates, or training curricula from the ground up

Benefits

Equity; PTO; other benefits