Senior Cloud Network Engineer, Axon 911

Axon is on a mission to Protect Life. Axon 911 brings together Prepared and Carbyne under Axon, creating the only platform that combines modern 911 infrastructure with an AI intelligence layer. We are currently seeking a highly skilled and experienced Senior Network Engineer to join our Global Operations team. As a Senior Network Engineer, you will play a crucial role in the designing, integration, and implementation process of our innovative public safety products for our clients in the national first responders systems (911) and government sectors worldwide. You will be responsible for ensuring the highest level of service is delivered to our customers 24/7.

Responsibilities

Lead network projects, including network establishment, upgrades, expansions, and migrations; Lead network design efforts across On-Premise, Cloud, and Hybrid environments; Configure and maintain Fortinet Firewalls, Cisco switches, and routers, among other networking equipment; Ensure network security by implementing best practices and conducting regular security audits; Monitor network performance and troubleshoot any issues to ensure maximum uptime and reliability; Perform production system upgrades and debug sessions independently in a mission-critical live system; Manage multiple tasks and shifting priorities in a high-activity/fast-paced environment; Collaborate with vendors and service providers to build and resolve network-related challenges; Perform network infrastructure deployments leveraging IaC tools and pipelines; Provide technical guidance and mentorship to junior network engineers; Design, integrate, and implement innovative public safety products for clients in national first responders systems (911) and government sectors; Ensure the highest level of service is delivered to customers 24/7

Requirements

Minimum 7 years of hands-on network engineering experience with a strong focus on designing and implementing complex network solutions using Infrastructure-as-Code (Terraform); Lead network design efforts across On-Premise, Cloud, and Hybrid environments; Proven ability to design and provision AWS environments using Terraform/Terragrunt integrated with CI/CD pipelines (Jenkins, GitHub, GitHub Actions); Deep expertise in AWS VPC, Transit Gateway, Direct Connect, ALB/NLB, Ingress/Egress architectures, and Route 53; Strong background in SD-WAN architecture, including orchestrators, firewalls, routers, and switches; Strong command of core networking protocols and technologies including TCP/IP, VLANs, BGP, OSPF, MPLS, VPN, and DNS; Proven ability to independently debug production systems and perform deep-level packet capture analysis in mission-critical environments; In-depth experience planning, designing, implementing, and operating enterprise IT networks and data center network environments; Solid understanding of network security principles and best practices; Demonstrated experience troubleshooting private and public transport connectivity, with strong ability to identify issues impacting production systems; Hands-on experience with Git and DevOps tooling including Visual Studio Code, Bitbucket, Jenkins, GitLab, or equivalent platforms; Experience with network monitoring and optimization tools, with the ability to quickly diagnose issues affecting voice and video quality; Ability to thrive in a fast-paced, high-activity environment, comfortably managing ambiguity and shifting priorities; Excellent communication and interpersonal skills, with a demonstrated ability to collaborate across cross-functional teams and translate technical concepts for non-technical stakeholders; Comfortable working with data analytics to independently investigate and resolve complex technical problems

Benefits

Competitive salary; 401k with employer match; Discretionary paid time off; Paid parental leave for all; Medical, Dental, Vision plans; Fitness Programs; Emotional & Mental Wellness support; Learning & Development programs; Employee Resource Groups (ERGs); Snacks in offices; Annual bonus; Company equity